Corporate Standard Operating Procedures

"As follows is an internal Daedalus Industries document given to all employee's residing within a Daedalus Industries owned and provided Resonance Gate Service Platform (RGSP) model station, for the purposes of defining day to day standard procedures, regulations, and rules that employees and contractors of Daedalus Industries must follow in order to remain employed, in accordance with local Sector Regulations in which the station in question resides, on a per-department basis. They serve as the standards that members of staff are expected to be held accountable for in the eyes of local station security."
— Daedalus Industries HR

Command SOP

The most integral part of the station staff team, the Departmental Heads, make up the top of the chain of command in respect to other members of the crew. They are responsible for the crews productivity, well being, and overall day to day management of the station, with the Captain being responsible for keeping the individual departments in line and on time, aswell as making the hard decisions using the advice of their departmental heads in their respective fields. They should be held to the highest standards of anyone onboard the station, as the shining example of what crew should aspire to be.

Behavior

Command staff should present themselves in an orderly, well composed manner that represents their position, as professionalism assists with keeping the crew active and following the rules. Command staff should not abuse their powers to put themselves in a greater position of power, such as the Head of Security carrying half of the armory in their bag, the Medical Director should not be giving bioware to assistants, and the Chief Engineer should be ensuring the stations air is breatheable and power flowing. Most of all however, command staff should delegate, as their role is that of a manager, rather than generally doing work themselves. They serve as mentors, teachers, and sources of expertise and knowledge for less trained members of staff, aswell as role models for their individual departments, allowing others to learn how to do the job right, rather than doing it for them. They should be kept accountable for the actions of their department, keeping it reasonably well kept and presentable, aswell as ensuring their staff are not sitting on their hands playing cards when there is important work to do. For more in-depth details as to what the responsibilities of each departmental head are, please refer to their respective section on this document.

Terminations

Within every department, members of the Command Staff may decide to terminate the employment of a member of their staff. Departmental Heads may do this for a wide variety of reasons, ranging from minor crimes such as creating a workplace hazard all the way up to Sector Regulation violations, depending on the severity of the incident. It may be easier and more timely to simply issue the offending employee a simple fine and mark the infraction in their general record, as per company policy. Should the infraction be severe enough however, the following procedure should be observed for properly terminating an employee's contract with their respective department aboard the station:

Bring the employee to the Head of Personnel's office if they are being fully terminated. Security may assist in this matter if the employee is unwilling or uncooperative.
- If the employee is only being given an access restriction, it should be handled by the Departmental Head using their access terminal, usually located in their quarters.
The employee should turn over their PDA and ID card to the Head of Personnel for retrimming along any department-oriented equipment, such as toolbelts, security huds, or other specialized equipment.
Departmental Heads outside of the terminated department should be contacted over the command channel to determine which departments require staff the most.
Employee should be asked to provide roles that they are familiar with and capable of preforming.
Employee should be assigned a new position in corespondence with what departments most critically need staff.
After reassignment, employee should be given a stamped paper from the original Department Head, the Head of Personnel, and the new Department Head, onboarding them into their new department, and a copy issued to each head for record keeping on transfers.
If the reassignment was to station security staff, the employee should be given a Mindshield Implant by the Head of Security or Warden, before recieving their equipment.
The employee should be escorted to their new department, be informed of the current situation and requirements of the new department, and be put to work.

Security SOP

The second most integral part of the station staff team, would be Security. The lawkeepers of the station ensure that facility staff are following both sector regulations and Corporate Standard Operating Procedures, acting as the enforcement of Sector Command's policies and intents, ontop of keeping the station safe from interior and exterior threats alike.

As a result, a majority of security SOP is handled in the form of Brig Procedures, ensuring that employees are treated fairly and with respect inside of the brig. Specifics on how detainee's should be handled are on the Sector Regulations page. As follows is the general procedures for the Security team, both inside and outside of the brig.

Head of Security

As the departmental head of the station security force, the Head of Security is held to a higher standard, being responsible for a multitude of tasks ontop of assisting their team in their day to day operations:

If no warden is present, management of the Armory and Permabrig Prisoners, if any exist
Administration of capital punishments with the Captain's approval
Secondary carrier of the NAD
Dispatch and movement of Station Security to needed locations and responding to higher intensity threats
Status reports to Command about the station's security

Security Procedure

As the stations security force, you are expected to behave in a way that is reflective of your role as the stations security force, keeping the station safe from possible threats and dangers they may face. As follows is the recommended procedure for station security:

Station security is expected to be responsible with the authority granted to them by Sector Command, as upholders of both Sector Regulations and Corporate Standard Procedures
Unless presented with a situation that deems the use of lethal force to be necessary, suspects and detainee's should always be detained with non-lethal force
Station security is expected to be on the lookout for signs of trouble whenever possible, such as patrolling the hallways and public areas
Station security is advised to listen to comms at all times and are not allowed to turn their radio off.

As holders of confidential clearance information, station security are not permitted to inform station crew of any information deemed to be confidential to the company, such as the existance of Delta Alert, confidential information contained in the vault, or similar, without prior need or consent from Sector Command.

Station Alert Levels

During the course of a shift, a wide variety of alert levels may come about as a result of the circumstances of the shift, ranging from biological hazards, engineering disasters, or the more common, blue and red general security alerts. Below is defined what security should be doing during each independent level:

Green Alert - All Clear

During a green alert, security should not be issued anything more dangerous than their usual shift-start kit of a disabler and baton, and security staff are free to enjoy leisure and other activities, such as going to the bar, or otherwise attending service, acting as bouncers, or other sub-roles to help keep the station civil.

Blue Alert - Situation Abnormal

During a blue alert, security may be issued low level lethals in order to investigate or advance on a station threat, and conduct station-wide patrols as usual. Security is to keep their standard equipment unless a proven threat is revealed to be outwardly hostile to the crew or otherwise endanger the stations continued existance. Security staff should not be partaking in leisure unless an all-clear is given by the Head of Security to do so, and as such it is up to their independent judgement to determine the severity of the situation and respond accordingly. If a prominent threat is found, and station staff are in qunatifyable danger, then Security may be issued lethals to handle the threat if it cannot be reasonably contained or if non-lethals are shown to be ineffective, such as when fighting hulks.

When things are getting too dangerous for their current equipment to handle, such as when dealing with extraordinary threats as external nuclear emergencies, extremely dangerous personnel, or a serious risk to station integrity and safety, a raise to Red Alert is justifyable.

Red Alert - Situation Critical

During a red alert condition, security should be issued full lethals in order to combat the active threat on station, aswell as any additional special order equipment such as riot gear or ballistic armor to protect themselves and the crew from the imminent threat. The equipment provided should be returned upon lowering to a lower alert level, as convient. Staff still in posession of red-alert locked equipment should be fined by the Warden, if they do not return it in a timely manner after the alert level change.

Delta Alert - Station Endangering Threat

During a Delta Security Alert, the station is in immedeate, destructive threat such as the nuclear authentication disk being taken by external parties, usually reserved for scenarios where the nuclear self destruct has been armed, or a similar threat exists near or onboard the station. Marshal law is in effect, and as a result station crew must follow orders from station security, or risk being forced into the brig or otherwise immedeately detained to be processed after the event has passed or otherwise elipsed.

[A section will be added regarding the Warden and the Armory in particular here, at a later date when Chain of Command's section is also finished]

Engineering SOP

In terms of survivability, engineering has one of the most vital roles aboard the station, being that of maintaining the stations life support and power systems, aswell as station equipment in general. As a result of this, their SOP is more indepth than most other departments.

General Procedure

As follows is the general shift-start procedure that Engineering is responsible for, when arriving.

Initial setup of the Supermatter Engine, alongside configuration of SMES and electrical management equipment, overseen by the Chief Engineer
Atmospherics Technicians are to setup distro to the required pressure (101 kPA) to ensure the station can be repressurized
Setup exterior solars as backup power sources
Sweep the exterior of the station for micrometeor impacts

In addition to this, a number of period tasks must be completed as a member of Engineering, per-role:

Chief Engineer

As the Chief Engineer, you are responsible for dispatching and evaluating the on-site severity of more critical incidents, such as hull breaches or department depressurization incidents, and ensuring the required resources, both material and personnel arrive in an orderly matter to get the department up and running as soon as possible. Additionally, you should be checking on the status of your engineers and technicians to ensure they are completing their tasks and not causing more problems than they are fixing. Monitor the stations alerts, in particular the Supermatter's monitoring program on your tablet, to ensure it is stable, as preventing a delamination should be your top priority.

Engineers:

Sweep the station for damaged vendors, broken windows, damaged railings, and general disrepair
Repair damaged areas of the station caused by breaches or other incidents
Check solar arrays for damage from meteors or micrometeors
Check maintence for damaged wiring from mice or other vermin, and broken disposals tubes
Monitor power and air alarm system alerts

Atmospherics Technicians:

Sweep the station exterior for broken fittings such as gas vents and disposal chutes
Maintain station atmosphere and check it for abnormalities such as gas leaks
Handle gas leaks as a result of breaches, gas exposure incidents, or canister leaks
Monitor the stations air alarm system alerts for breaches.

As a general note, due to the nature of Engineering and its integral role in the stations continued existance, Engineering staff may, without consent, due whatever is neccessary to secure and stabilize a given area on the station, provided there is due cause for doing so, such as a decompression or breach event.

Medical SOP

As one of the primary services offered by the platform, medical is responsible for assisting with keeping the crew healthy, and living. As such, below is the stations procedures for how patients should be handled. This is subject to change upon the medical rework.

Medical Processing

As a member of the medical staff, you are expected to be capable of processing patients in a timely and professional manner, allowing them to be taken care of in order of triage, which would be determined by how severe their injuries are. Generally if someone has an arm burn and the other person has a gunshot wound, you should probably triage them seperately.

When a patient enters medbay, they should be processed by the front desk if their injuries are not severe enough to warrant immedeate attention, such as gunshot wounds, large avulsions, brain trauma, or other severe symptoms.
A patients medical records MUST be verified before they are worked on, to ensure they do not have any allergies, underlying medical conditions, or other factors that may contribute to their health. It is advised to assign a medical doctor to check these and admit patients into the medbay.
Higher severity cases should be sent directly to be handled by medical staff, such as dead crew, large injuries, or other cases in which the patient is in severe risk of death, or is already dead.
Lower severity cases should be tended to in the medical lobby, as able, or prescribed medication from chemistry to treat their injuries.
In order of triage, medical should treat still living patients first before handling the dead, after they have been injected with formaldahyde to preserve their organs until they can be revived.
Patients who have died should be body bagged and placed within surgery or in the morgue to be revived when medical staff are available to treat them, after more pressing cases have been resolved.
Bodies that have been harvested from the morgue should be tagged with a pen-label, stating that they are DNR and were harvested for organs.
Patients with an on-file DNR should not be resussitated, and should be marked as above.

In addition, for the health and safety of all crew onboard, medical should be kept as sterile as possible, without leaving used items and equipment about, keeping a clean enviroment ensures that patients do not develop infections or that corpses are not allowed to fester and cause disease among the crew. During emergencies, this policy should be kept as best as able.

Virology

With the nature of how potentially dangerous Virology can be, the Medical Director is responsible for directly overseeing any attending virologists to ensure that the viruses they create do not harm the crew. Any beneficial viruses must be approved by the CMO before being released to the crew. If one is not available, please speak with the current acting captain for permission.

Medical Doctors

In regards to medical doctors and paramedics in particular, medical should be on standby at any time ready to answer a call from the Medical Director to handle a case. Paramedics should either stay in medical and be at the ready with a rolling bed or should be patrolling the hallways for potential harmed crew members. They should not however be rushing into active combat areas unless sequestered by Security to help take care of the wounded, instead wait for security to make the area safe before taking care of any downed patients. Due to the potential hazard of dealing with mentally unstable patients, medical staff are allowed to carry the means to sedate unruly patients in order to ensure they can be treated. Mentally unstable patients should be referred to the Psychologist for treatment of their mental illness if it cannot be cured otherwise.

R&D SOP

Representing a minor department aboard the station, R&D is responsible for the distribution of designs and data disks to various departments, aswell as maintaining the databanks holding design data. It is very important that this data is protected, as the only way to get back the designs, is to order a disk from Sector Command.

Due to the nature of the sub-departmental design of R&D, its SOP is split into a per-role basis, much like Engineering:

Science

The primary work of R&D is done by Scientists, all of whom have the responsibility of maintaining the stations software, silicons, and completing small scale research for Ananke. Overall, they are responsible for the following tasks:

Maintaining the station's digital equipment, such as consoles and camera systems
Maintaining the station's silicon infrastructure, such as the AI and its directives, primarily under the advisory of the Research Director
Upgrading station equipment with higher tier stock parts as materials become available
Distribute design data to relevant departments as authorized by the Research Director

Robotics

Being the stations only source of cybernetics work and charged with the unique responsibility of maintaining the stations cyborgs and mechanized infrastructure, as designated below:

Robotics should at shift-start create a minimum of two cyborg shells on standby
Robotics should have atleast one positronic shell ready, should the sniffer go off, indicating a positronic conciousness is available.
Robotics may only create mecha at the request of Security, approved by both the Research Director and Head of Security, If neither is available, the appointed present or acting captain may approve mecha construction.
Crew wishing to be converted into Cyborgs are required to sign a consent form, that is to be filed with the Research Director
Bodies of cyberized crew should be body-bagged, tagged with a pen, and stored in the Robotics Morgue, or passed to Medical for repurposing.

Xenobiology

In charge of the stations supply of slimes, primarily used for xenobiological testing regarding potential health benefits of slime gel, Xenobiology is responsible for the following:

Maintaining and keeping the stations supply of slimes alive and fed
Producing requested crossbreeds of slimes for various departments, with the approval of the Research Director
Sending requested samples of slime cores to Sector Command to be handled by Ananke Research.

Ordnance

In charge of the station's supply of volatile gases and R&D's mixing equipment, is Ordnance, responsible of the following:

Security of dangerous toxic materials used by various departments of R&D

Genetics

Tasked with preforming genetics research for Ananke, the Genetics department is responsible for the following:

Preforming genetic research on humonkeys for the purpose of determining useful genomes that may prove health-aiding in crew
Administering Mutadone and similar anti-genetic therapy to patients in Medical who present with abnormal genes
The study and archiving of useful genetic data

As a footnote, Genetics should only research potentially harmful genetic modifiers for the purpose of archiving them. Any administering of these genomes is to be signed off by the Medical Director and Research Director, and filed.

Service SOP

The stations primary export, is that of offering a wide variety of civillian services to visitors and crew alike, ranging from local cuisine to a wide variety of drinks and liquors. Along these however,are the stations variety of contracted service staff for various custodial or consultant roles, responsible for the following:

Cook

In charge of ensuring the crew and any visitors are well fed and their dietary requirements taken care of, they are responsible for the following:

Communicate with Hydroponics to ensure that the ingredients that will be required for the shifts meals are procured
Investigate the crew and see what dietary requirements they may need (such as lizards requiring meat without bread)
Ensure that the Kitchen counter has atleast enough meals to feed the hungry crew, and is regularly restocked
Keep the Kitchen clean and orderly when possible
Butcher monkeys provided by Hydroponics into meat to feed the crew

Bartender

In charge of ensuring that the crew and any visitors are well entertained and drunk, they are responsible for the following:

Take orders and attend to patrons needs as they arise
Charge patrons according to the complexity of their drink
Ensure that any barfights are kept to a minimum, and that if any do arise, security is alerted

As a footnote, the Bartender is allowed to have their shotgun on display, whether on their back or behind the counter, however it may only be brandished in self defense or to defend the bar.

Botanist

In charge of supplying the necessary grown goods for the stations use, primarily by the Cook and Bartender, they are responsible for the following:

Grow the goods requested by the Cook and Bartender
Grow crops asked of by the crew for use in procuring materials such as wood or durathread
Provide Medical, Science, and Service with Biogen produced goods.

Janitor

Contracted to keep the station sanitary and to clean up the messier parts of when things go wrong, they are responsible for the following:

Keep the station as clean as possible
Ensure that important areas such as the Kitchen, Bar, Arrivals and Departures, aswell as the primary hallways are kept patrolled of litter
Clean up after the crew's messes and discarded goods, aswell as disposing of any pests using traps and pesticides.

Lawyer

Contracted to keep the crew out of prison, the Lawyer is unique in that they do not have any routine station duties, as they function as a consultant based role, much like the Psychiatrist.

They should regularly visit the brig and get the story of every detainee with a reasonable case, and act as a consultant to Security regarding sentencing, when available.

Curator

Contracted to keep the crew educated and informed, they are responsible for the following:

Keep the Library well maintained
Secure any artefacts of interest for display, should they be safe enough to do so
Print books for the crew to read, or help the crew with extra-curriciluar activities

Chaplain

Contracted as a spiritual consult for the crew, they are responsible for the following:

Keep the Chapel well maintained and adorned with religious artefacts
Allow the crew to confide whatever sins they may have to you
Provide spiritual aid and blessings to the crew

Entertainer

Contracted as a group of entertainers, they are much like the lawyer, not responsible for anything in particular. However, their duty is to keep the crew entertained, however they see fit. They should try to collaberate with the Barkeep whenever to assist with keeping the crew inebriated and entertained.

As an OOC note, entertainers such as the Clown and Mime have a precautionary license to grief, in the interest of maintaining their gimmick. This is not however a license to blatantly disregard Sector Regulations, or the rules.

Cargo SOP

In charge of the stations requisitions and local material gathering, would be Cargo. Their responsibilities are as follows:

Quartermaster:

As a unique supervisor within the staff, they serve as the Head of Personnel's eyes and ears in Cargo, with no command responsibilities beyond their own department. Their responsibilities are as follows:

Ensure that freight is being moved
Ensure that requsitions are being taken in a timely manner
Ensure that the station's material quotas are met, and goods are not being smuggled by your Cargo Technicians

Requisitions

The Requisitions portion of Cargo is responsible for the following duties:

Move and requisition valueable materials and items that Sector Command is requesting
Fufill bounties and process bounty cubes
Take orders, and file them according to the Quartermaster's designation

Mining

The Mining portion of Cargo is responsible for the following duties:

Determine what resources are needed to meet the stations alloy and material quota
Acquire those materials from Lavaland
Deposit ores in the Ore Redemption Machine and report your findings to the Quartermaster

Emergency Protocols and Shuttle Procedures

Shuttle Transfer Protocols

After a span of time wherein the shift has been allowed to reach a majority of its production goals, the station command staff may elect to poll the station crew for a crew rotation. Generally speaking the minimum time for Sector Command to approve a crew transfer, is approximately two hours, lower may be approved depending on circumstances of the shift. The following procedure is the recommended course of action to initiate a crew rotation on blue alert:

When enough time has elasped, the captain or current acting captain should poll the crew to determine if they are interested in a shuttle transfer, generally using the station announcement PA system.
If the majority of the crew on-shift is in favor of a shuttle transfer, Sector Command should be contacted regarding authorizing a shuttle transfer, alongside a general report of the station status, and a transcript of notable events, using the communications console. Any assisting documents should be faxed to Sector Command.
Once approved by Sector Command, notify the crew and call the shuttle using the communications console.
When the shuttle is en-route, command staff should encourage the crew to move to departures for shuttle rotation procedures, and security should secure departures to ensure an orderly transfer.
Upon docking, the crew should board the shuttle in an orderly manner, find a seat and wait for spool up. Any prisoners that had been brought to departures, should be transfered to the on-shuttle brig and secured, alongside any patients in medical should be stabilized and brought into the medical wing of the shuttle, if one is available.
Command staff should not send the shuttle early unless there is an impending threat that a greater number of lives would be saved by sending it early, than those lost by doing so.
Security may discipline unruly crew that impede the crew transfer, within reason.
Crew are advised against touching their own after-image, for their own safety.

Emergency Shuttle Calls

As a general rule of thumb, the emergency shuttle should only be called during times of station distress where the situation has been deemed completely irrecoverable. Generally speaking, these situations are few and far between, and illigitimate use of the Emergency Shuttle Call will be penalized in staff record by Sector Command. Below is a non-exhaustive list of examples in which calling the emergency shuttle on red alert is applicable:

If the stations condition is irreversibly damaged by a meteor storm, radiation storm, terrorist attack, or signifigant loss of habability has occured, such as irreversible total power or atmosphere failure.
Complete and total loss of command structure, as the result of civil upheval or loss of station integrity
If the stations condition is repairable, but there is not enough staff available to repair it OR an ERT is not available to supplement the loss of crew.